At HSANCIENT ROOTS, your privacy and the security of your personal information are paramount. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, purchase our products, or interact with us in other ways. By using our services, you agree to the practices described in this policy.
We collect various types of information to enhance your experience and provide you with the best service:
• Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, and shipping address.
• Payment Information: To process payments, we collect payment information, including credit card details or other payment methods, which is processed securely.
• Usage Data: We collect information about how you use our website, such as your IP address, browser type, pages visited, and the time and date of your visits.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage.
We use the information we collect for the following purposes:
• Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.
• Customer Service: To respond to your inquiries, provide support, and improve our services.
• Personalization: To customize your experience on our website and offer products and promotions that may interest you.
• Marketing: To send you newsletters, promotional offers, and updates about our products, provided you have opted in to receive such communications.
• Analytics: To analyze website usage and performance to improve our site and services.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Secure Servers: Using secure servers and encryption technologies to safeguard sensitive information.
• Access Controls: Limiting access to personal data to authorized personnel only.
• Regular Audits: Conducting regular security audits to ensure our data protection practices are effective.
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the transaction.
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services constitutes acceptance of the revised policy.
